These Terms and Conditions govern your use of the 123av platform. Please read them carefully — they protect both you and us, and they're written to be as clear and straightforward as possible for Pakistani players. By registering an account on 123av, you confirm that you have read, understood, and agreed to these terms.
You must be at least 18 years old to register and play on 123av. We verify age during account registration and reserve the right to request documentation at any time. Accounts found to belong to underage users are permanently closed and any winnings are forfeited.
Each player is permitted exactly one account on 123av. Creating multiple accounts — whether under your own name or using different details — is strictly prohibited and results in immediate suspension of all linked accounts and forfeiture of all balances held within them.
All financial transactions on 123av — deposits, bets, winnings, and withdrawals — are conducted exclusively in Pakistani Rupees (PKR). Withdrawals are processed to the same payment method used for the corresponding deposit wherever technically possible.
All bonuses and promotional offers on 123av come with wagering requirements and conditions. These are published clearly on each offer. Attempting to abuse bonuses, withdraw before meeting wagering requirements, or use multiple accounts to claim the same offer results in cancellation of the bonus.
123av provides deposit limits, session time reminders, self-exclusion, and cooling-off periods. We encourage all players to use these tools. If you need to self-exclude, contact our support team via live chat and your account will be restricted within 24 hours.
123av reserves the right to update these Terms and Conditions at any time. Players will be notified of material changes via email or in-platform notification. Continued use of 123av after a change takes effect constitutes acceptance of the updated terms.
Please read these Terms and Conditions carefully. By creating an account on 123av and using any part of our platform, you are entering into a legally binding agreement with us. If you do not agree to these terms, please do not register or use the 123av platform.
Welcome to 123av, an online gaming and sports betting platform operated for players based in Pakistan. These Terms and Conditions ("Terms") apply to all users of the 123av website, mobile application, and any related services provided under the 123av brand.
Throughout these Terms, "123av", "we", "us" and "our" refers to the platform operator. "You", "the player", and "the user" refers to any individual who registers an account on 123av or accesses its services. "Platform" refers collectively to the 123av website, mobile app, games library, payment systems, and customer support infrastructure.
These Terms should be read alongside our Privacy Policy and our Responsible Gaming policy, both of which form part of your agreement with 123av. In the event of any conflict between these documents, these Terms take precedence.
123av reserves the right to modify these Terms at any time. Where changes are material, we will notify registered players by email or through an in-platform notice at least 7 days before the changes take effect. Your continued use of 123av after any change constitutes your acceptance of the revised Terms.
To register and use 123av, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:
Age Verification: 123av takes age verification seriously. We may ask you to provide government-issued ID (CNIC, passport, or driver's licence) to verify your age and identity at any point. Until verification is complete, we may restrict withdrawals or limit gameplay access. Providing false information to circumvent age verification is a serious breach of these Terms and will result in immediate account closure and forfeiture of all funds.
To access real-money games on 123av, you must create a registered account. During registration you will be required to provide your full legal name, a valid Pakistani mobile number, date of birth, and a secure password. You agree that all information provided during registration is accurate, current, and complete.
Each individual may hold only one active 123av account. Creating duplicate accounts — whether using the same identity or different personal details — is a breach of these Terms. If we detect multiple accounts linked to the same individual, all accounts may be suspended, balances forfeited, and any associated bonuses cancelled. We use a combination of device fingerprinting, IP tracking, payment method matching, and manual review to detect duplicate registrations.
You are solely responsible for maintaining the confidentiality of your 123av login credentials. Do not share your password with anyone. 123av will never ask for your password via email, chat, or any other channel. If you suspect your account has been compromised, contact our support team immediately via live chat. 123av accepts no liability for losses caused by unauthorised access resulting from your failure to keep login credentials secure.
You must keep your registered account information accurate and up to date. If your mobile number, email address, or payment details change, update them in your account settings promptly. 123av is not responsible for failed notifications or payment delays caused by outdated contact or payment information on your account.
123av accepts deposits via the following Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard debit or credit cards issued by Pakistani banks. All deposits and transactions on 123av are processed exclusively in Pakistani Rupees (PKR).
The minimum deposit amount on 123av is Rs 500. There is no maximum deposit limit, though large deposits may be subject to additional verification under our anti-money laundering procedures.
Deposits made via Easypaisa and JazzCash are typically credited to your 123av account within 30 seconds. Bank transfer deposits may take up to 2 hours depending on the time of day and the sending bank. If a deposit is not reflected in your account within the expected timeframe, contact our support team with your transaction reference number.
You may only deposit funds that belong to you personally. Depositing funds on behalf of another person, using funds from illegitimate sources, or using payment methods in someone else's name is strictly prohibited. All deposited funds must be verifiably yours. 123av may request proof of ownership for payment methods used to make deposits at any time.
Players may set their own daily, weekly, or monthly deposit limits through their account settings under the Responsible Gaming section. Once a deposit limit is set, it takes effect immediately. Increasing a deposit limit requires a 7-day cooling-off period before the new higher limit takes effect.
Withdrawals on 123av are processed to the same payment method used for the deposit wherever technically possible. If your depositing method does not support incoming transfers, we will process your withdrawal via bank transfer. All withdrawals are in PKR.
The minimum withdrawal amount on 123av is Rs 1,000. There is no single-transaction withdrawal maximum, however large withdrawals may be subject to additional identity verification and anti-money laundering checks before processing.
Easypaisa and JazzCash withdrawals are typically completed within 2–5 minutes of request approval, 24 hours a day including weekends and public holidays. Bank transfer withdrawals are processed within the same business day for requests submitted before 5:00 PM PKT, or the following business day for later requests.
Before processing your first withdrawal — or any subsequent large withdrawal — 123av may require you to complete identity verification by submitting a copy of your CNIC or passport. This is required under anti-money laundering regulations. Failure to provide requested documentation within 30 days will result in your withdrawal being held pending and, if unresolved, the funds being returned to your account balance.
Tip: Complete your account verification as soon as you register on 123av — before you're ready to withdraw. This way your first withdrawal request is processed with no delays or document requests.
If your account balance includes bonus funds that are subject to wagering requirements, you must complete those requirements before the relevant funds can be withdrawn. Your account dashboard on 123av shows a clear breakdown of your available real-money balance, bonus balance, and the wagering progress for any active bonuses.
All bonuses and promotional offers available on 123av are subject to individual terms and conditions which are published on the relevant promotion page. By claiming any bonus on 123av, you agree to the specific terms of that offer in addition to these general Terms.
New players who register on 123av and make their first qualifying deposit are eligible for the Welcome Bonus, subject to the specific terms published on the registration page at the time of signing up. The Welcome Bonus is available to each eligible player once and cannot be combined with other deposit bonuses unless explicitly stated.
Bonus funds on 123av are subject to wagering requirements before they can be withdrawn. The specific wagering requirement applicable to each bonus is stated clearly in its terms. Wagering is calculated on real-money bets placed on qualifying games only. Some games — including certain live casino tables — may contribute at reduced rates or not at all towards meeting wagering requirements.
123av has a zero-tolerance policy for bonus abuse. This includes but is not limited to: claiming the same bonus via multiple accounts, using betting strategies designed to exploit bonus terms with minimal risk, collusion between players to fulfil wagering requirements, and reversing deposit transactions after bonus credit. Detection of bonus abuse results in cancellation of the bonus, reversal of associated winnings, and may result in permanent account closure.
Bonuses on 123av expire if not used or if wagering requirements are not met within the timeframe specified in each offer's terms. Expired bonuses are removed from your account automatically and cannot be reinstated. Check the expiry terms before claiming any bonus on 123av.
All games on 123av use certified Random Number Generation (RNG) or live dealer systems. The outcome of every game is determined fairly and independently of any player action or platform decision after bets are placed. 123av does not manipulate game outcomes under any circumstances. Published RTP (Return to Player) figures are accurate and verified by independent third-party auditors.
Minimum and maximum bet limits apply to all games on 123av. These limits are displayed within each game before you place a bet. 123av reserves the right to adjust bet limits at any time and without prior notice, though current limits are always displayed at the point of betting.
In the event of a technical malfunction or software error affecting a game round, 123av reserves the right to void the affected bets and return staked amounts to the relevant accounts. Where a technical error results in an incorrect display of a win that was not generated by the game's legitimate RNG outcome, 123av is not liable to pay that win and may void the relevant transaction.
If you experience a disconnection during an active game round, 123av's systems record your bet and the game state at the point of disconnection. Depending on the game type, the round may complete automatically or be held pending your reconnection within a defined window. Details of disconnection policies for specific games are available in the relevant game help sections.
The following activities are strictly prohibited on 123av and constitute a serious breach of these Terms:
Consequences: Detection of any prohibited activity may result in immediate account suspension, permanent ban, forfeiture of entire account balance, and referral to relevant law enforcement authorities where criminal activity is suspected.
123av reserves the right to suspend or permanently close any account at its sole discretion if we have reasonable grounds to believe that the account holder has breached these Terms, engaged in fraudulent activity, poses a risk to the integrity of the platform, or has provided false registration information. In cases of suspension pending investigation, access to funds may be frozen temporarily.
If you wish to close your 123av account voluntarily, contact our support team via live chat. If you are closing your account for responsible gaming reasons, please make clear that this is a self-exclusion request so that we can apply the appropriate restrictions and ensure you are not re-marketed to during the exclusion period. Please refer to our Responsible Gaming page for full details.
On account closure, any remaining real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method within 5 business days, provided your account is in good standing and identity verification is complete.
123av collects, stores, and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering on 123av, you consent to the collection and use of your personal data as described in that policy. In summary:
123av is committed to responsible gaming. We believe that gambling should be an enjoyable form of entertainment, not a source of financial or personal harm. We provide a range of tools to help players manage their gambling activity:
If you feel that gambling is negatively affecting your finances, relationships, or mental health, please visit our Responsible Gaming page and consider using our self-exclusion tools. You can also contact our support team directly to have restrictions applied immediately.
You must be 18 or older to play on 123av. If you suspect a minor is using your account or device to access 123av, contact our support team immediately and change your account password.
All content on the 123av platform — including but not limited to the brand name, logo, game interfaces, website design, text, graphics, and software — is the intellectual property of 123av or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the 123av platform for personal, non-commercial entertainment purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the 123av platform or its content without our prior written consent. Unauthorised use of 123av's intellectual property may result in account termination and legal action.
To the maximum extent permitted by applicable law, 123av's liability to you for any single claim arising out of your use of the platform is limited to the amount deposited by you in the 30 days preceding the event giving rise to the claim. 123av is not liable for:
Nothing in these Terms limits or excludes liability that cannot be excluded by applicable law, including liability for fraud or fraudulent misrepresentation by 123av.
If you have a complaint about any aspect of your 123av experience — including game outcomes, payment processing, bonus terms, or customer service — please contact our support team via live chat in the first instance. Provide your account username, a description of the issue, and any relevant transaction reference numbers. We aim to acknowledge all complaints within 24 hours and resolve them within 5 business days.
If you are not satisfied with our response to your complaint, you may escalate the matter by emailing our complaints team at support@123av-bangla.com. Please include your original complaint reference number and the details of why you consider our initial response unsatisfactory. Escalated complaints are reviewed by senior staff and a final response will be provided within 14 business days.
In the event of a dispute regarding a game outcome on 123av, the records held by 123av's server logs are considered the definitive record of what occurred. 123av's decision on game outcome disputes is final. We recommend taking screenshots if you believe an error has occurred, as these assist in the investigation process.
These Terms and Conditions and any dispute arising from your use of 123av shall be governed by and construed in accordance with the laws applicable to the jurisdiction under which 123av operates. By using 123av, you submit to the exclusive jurisdiction of the applicable courts for the resolution of any dispute that cannot be settled through our internal complaints process.
123av makes no representation that the services offered on this platform are appropriate or available in all jurisdictions. It is your responsibility to ensure that your use of 123av complies with all laws applicable to you in your jurisdiction.
If you have any questions about these Terms and Conditions or about 123av's policies, you can reach us through the following channels:
Our support team includes Urdu-speaking agents and is available around the clock. We will always try to resolve your query quickly and fairly.
These Terms were last updated in January 2025. 123av will provide at least 7 days' notice of any material changes to these Terms via email or in-platform notification before they take effect.